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Virgin Mobile UAE & UAE PASS Debut 100% Digital eSIM Sign-Up Journey!

Virgin Mobile UAE & UAE PASS Debut 100% Digital eSIM Sign-Up Journey!

Join Virgin Mobile UAE’s digital revolution with the UAE PASS-integrated eSIM journey. Sign up now!

In a groundbreaking move for the UAE market, Virgin Mobile UAE has pioneered the integration of the UAE PASS into their App-based eSIM onboarding journey. This revolutionary step eliminates the necessity for customers to physically visit a store or wait for a physical SIM to be delivered. Embracing a digital-first approach, Virgin Mobile UAE offers residents in the UAE a more convenient and sustainable way to connect directly from the Virgin Mobile UAE App.

The Digital Transformation

Virgin Mobile UAE emerges as the market’s first mobile brand to deliver an end-to-end entirely digital connection experience via its app. This innovative approach simplifies the customer experience, rendering it quicker and more user-friendly. With no requirement for a physical SIM card and reduced dependency on physical touchpoints, Virgin Mobile UAE is spearheading a transformation in the telecommunications landscape of the UAE.

Seamless Onboarding Process

Customers aiming to join the Virgin Mobile UAE service now follow a streamlined process:

  1. Download the Virgin Mobile App: Easily accessible via app stores, the Virgin Mobile App provides a gateway to seamless connectivity.
  2. Choose Number and Plan: Customers have the flexibility to select their desired number and preferred plan with just a few taps on the app interface.
  3. Verify Identity with UAE PASS: The integration of UAE PASS within the app ensures secure and efficient identity verification, enabling customers to authenticate themselves seamlessly.
  4. Immediate eSIM Installation: Following identity verification, customers can have their Virgin Mobile UAE eSIM installed instantly within the app, eliminating any delays in connection.

Empowering the Digital Ecosystem

This integration strengthens Virgin Mobile UAE’s commitment to a fully digital ecosystem, where customers can sign up for services exclusively through their app. By harnessing the power of digital technologies, Virgin Mobile UAE sets a new standard for convenience and accessibility in the telecommunications industry.

A Message from Virgin Mobile UAE’s Managing Director

Rob Beswick, Managing Director of Virgin Mobile UAE, expressed his enthusiasm for this milestone, stating, “It has always been our ambition to fully digitalize our customers’ connectivity journey. By enabling UAE Pass verification on our app, customers can now download the app, choose their plan, verify their identity, and download an eSIM in minutes. I am delighted that we are able to further enhance the customer experience and make life even easier for our customers. This new feature simplifies the user journey and, equally important, allows us to reduce our carbon footprint.”

The Significance of UAE PASS

UAE PASS stands as a secure national digital identity for both citizens and residents of the UAE. This multifunctional app grants access to a plethora of government, semi-government, and private sector services. From digitally signing documents to requesting digital versions of official documents, UAE PASS empowers users to interact seamlessly with a trusted network of service providers.

In conclusion, Virgin Mobile UAE’s integration of UAE PASS into its app-based eSIM onboarding journey marks a significant milestone in the digital transformation of telecommunications services in the UAE. This innovative approach not only enhances customer convenience but also contributes to environmental sustainability by reducing the reliance on physical resources.

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